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Software & Services

It’s easy to forget that the universe of tech is still underpinned by data, processing, and instructions. Whether it’s a black box AI algorithm, a mobile app or a cloud service, it’s still software – the instructions to the computer how to process the data.

We have decades of experience advising software and tech, cloud, data centre and telecoms services developer clients across the range of direct customer contracts, distribution arrangements, IP competition law and regulatory aspects that apply to their UK and EU operations.

We advise buy-side clients on the range of software and services procurement, contractual, regulatory and compliance issues that arise around the software lifecycle.

Software and services

Latest White Paper

Algo IP – Rights In Code: 2020 Update

A number of high profile court cases have pulled the focus back to where the borders of software copyrightability actually now lie, and this, coupled with extraordinary and rapid advances in information technology we’re now living through, prompted us to write this whitepaper to focus in more detail on what’s happening in the software copyright and related spaces.

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Vlogs / Podcasts

SaaS Insights – payment profile & liability caps

How does the payment profile for a SaaS deal interact with the liability caps? Chris Kemp takes a look in …

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Blogs

IP rights in technology: a primer

In this short post, Richard Kemp sets out a digestible primer on key IP rights in technology. The main IP …

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Blogs

How much supplier due diligence is enough for a major system procurement?

This article was originally published in Global Legal Post and is written in collaboration with 3Kites. We have recently seen …

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Cloud computing
Vlogs / Podcasts

SaaS Insights: “You know it’s not a licence, right?”

When you use a SaaS product, you’re accessing software running on someone else’s hardware. This could cause an upstream licensing …

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Software and services
Vlogs / Podcasts

SaaS Insights: should “Applicable Privacy Laws” cover everything?

Chris Kemp looks at the full implications of a promise to comply with all ‘Applicable Privacy Laws’.

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Digital transformation
Vlogs / Podcasts

SaaS Insights – Gated Communities

Chris Kemp takes a look at how SaaS vendors police access to their software in the latest of his SaaS …

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News
Events

WEBINAR: Tech Law Trends 2024

Time & Date: 09:00-10:00am (UK time), Thursday 18th January 2024Register here. The cloud is the stage and AI tops the bill …

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Vlogs / Podcasts

SaaS Insights – Exit and Transition

How hard is it to leave once you’ve onboarded a SaaS system? Chris Kemp takes a look in the latest …

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Software and services
Vlogs / Podcasts

SaaS Insights: Approaching the infosec clause

The information security clause generally gets a lot of scrutiny – Chris Kemp in the latest of his SaaS Insights …

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Vlogs / Podcasts

SaaS Insights: What do SLAs look like in the wild?

This video is about service level agreements, Chris Kemp takes a look in the latest of his SaaS Insights miniseries.

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Blogs

What ‘optimising’ your annual software costs really means

This is the latest in a series written in collaboration with Paul Longhurst at 3Kites and first published in Global …

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Vlogs / Podcasts

SaaS Insights 1: Wait. You’re excluding data loss?!

SaaS vendors will often try and exclude their liability for loss of customer data. Chris Kemp unpacks why this might …

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